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Privacy Policy

Chicken Meets Rice (“we,” “our,” “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you interact with our Services.

1. Information We Collect

  • Personal Information: Name, email, phone number, and payment details when you place an order, sign up for rewards, or purchase a gift card.
  • Automatically Collected Information: Device information, IP address, and browsing behavior through cookies.
  • User-Generated Content: Reviews and Instagram posts tagged with our brand.

2. How We Use Your Information

  • Process orders and payments through Toast.
  • Enroll and manage your rewards account.
  • Tailor marketing and promotions through cookies.
  • Display user-generated content on our website and social media channels.

3. Sharing Your Information

We share your information only as necessary to provide our Services:

  • With Toast: For online ordering, rewards, and gift card services.
  • With Marketing Partners: For analytics and advertising using cookies.
  • When Required by Law: To comply with legal obligations or enforce our Terms.

4. Cookies and Tracking

We use cookies to enhance your experience and deliver personalized ads. By using our Services, you consent to our use of cookies. You can opt out of targeted advertising or adjust cookie settings in your browser.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • Right to Know: You can request information about the categories and specific pieces of personal data we collect about you, the purposes for which we use it, and any third parties with whom we share it.
  • Right to Delete: You can request the deletion of personal data that we have collected about you, subject to certain exceptions.
  • Right to Opt-Out of Sale of Personal Data: Chicken Meets Rice does not sell your personal information. However, we may share your data with third-party partners for business purposes, as defined under the CCPA.

To exercise your CCPA rights, please contact us at:

Email: info@chickenmeetsrice.com

Phone: (408) 212-7928

We will verify your identity before fulfilling your request. You can designate an authorized agent to make a request on your behalf, provided the agent submits proof of their authority.

7. Do Not Track Signals

Our website does not respond to Do Not Track (DNT) signals. However, you can manage cookie preferences through your browser settings.

8. Your Rights

Depending on your location, you may have rights to access, update, or delete your personal information. Please contact us to exercise these rights.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the effective date. Your continued use of the Services indicates your acceptance of any changes.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at info@chickenmeetsrice.com or (408) 212-7928.